FAQ

1. What products does ARECATRACE sell?

ARECATRACE offers a variety of women’s fashion products, including dresses, tops, bottoms, jackets & coats, denim, two-piece sets, rompers & jumpsuits, loungewear, shoes, sandals, accessories, and other seasonal styles.

2. Where does ARECATRACE ship?

We currently provide shipping services to customers within the United States.

Shipping availability for your specific delivery address will be confirmed during checkout.

3. How long does order processing take?

Orders are generally processed within 1–3 business days after your order and payment have been successfully confirmed.

Our regular processing days are Monday through Friday, excluding applicable U.S. holidays.

4. How long does shipping take?

After your order has been processed, estimated transit time is 6–9 business days.

The estimated total delivery timeframe, including processing and transit time, is generally 7–12 business days.

Delivery times are estimates and may occasionally be affected by carrier operations, weather, holidays, transportation disruptions, or other circumstances outside our reasonable control.

5. How can I track my order?

Once your order has shipped, you will receive shipping and tracking information when available.

Please allow some time for the carrier’s tracking system to update after your shipment has been processed.

6. Can I change or cancel my order?

If you need to request a change or cancellation, please contact us as soon as possible at info@arecatrace.com.

We will make reasonable efforts to accommodate your request, but changes or cancellations cannot be guaranteed once an order has entered processing or has been shipped.

7. How do I choose the correct size?

Please review the sizing information and product details provided on the applicable product page before placing your order.

Sizing and fit may vary depending on the product, design, and material. If you have questions about sizing before ordering, please contact us for assistance.

8. What payment methods does ARECATRACE accept?

The payment methods currently available for your order will be displayed during checkout.

Before completing your purchase, you will have an opportunity to review your order total and payment information.

9. What should I do if I receive a damaged, defective, or incorrect item?

Please contact us at info@arecatrace.com as soon as possible.

Include your order number, a description of the issue, and clear photographs of the product and packaging when applicable. Our customer service team will review the information and provide the appropriate next steps.

10. How can I contact ARECATRACE?

If you have questions about a product, sizing, an order, shipping, or another customer service matter, please contact us:

ARECATRACE

Address:
4615 E 22 Ct
Spokane, WA 99223
United States

Phone:
+1 253-234-9626

Email:
info@arecatrace.com